['Privacy Policy\n\nIntroduction \nAt Sterling Auto Detailing Ltd, protecting your privacy is of utmost importance. This privacy policy outlines how our online platform collects, uses, stores, and safeguards your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.\n\nInformation We Collect \nWhen you use our site or services, we may collect the following types of personal information: \n- Contact details, such as your name, postal address, phone number, and email address \n- Vehicle information required for detailing services, including make, model, year, and registration number \n- Payment details necessary to process your service orders \n- Records of your communications with our customer service team \n- Information automatically collected through website usage, including IP addresses, browser types, and device information to help improve the user experience\n\nHow We Use Your Information \nYour personal data is used for the purpose of: \n- Providing and managing the services you request, including scheduling appointments and processing payments \n- Communicating with you regarding your bookings, service updates, or customer support inquiries \n- Improving our online platform, tailoring services, and enhancing your overall experience \n- Complying with legal obligations and safeguarding our legitimate business interests, such as preventing fraud and ensuring security\n\nLegal Basis for Processing \nWe process your personal data based on one or more of the following legal grounds: \n- Your consent, when provided voluntarily for specific purposes \n- Performance of a contract with you or in preparation for one \n- Compliance with legal obligations applicable to our business \n- Our legitimate interests in providing and improving our services while protecting your rights and freedoms\n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. However, your data may be shared with trusted third-party service providers who help us operate our business, including payment processors, booking platforms, and IT services. All such providers are bound to protect your information in accordance with this privacy policy and applicable data protection laws. We may also disclose your information as required by law or to protect our legal rights.\n\nData Retention \nWe retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, your data is securely deleted or anonymized.\n\nYour Rights \nUnder the GDPR and similar regulations, you have the right to: \n- Access the personal data we hold about you \n- Request correction of inaccurate or incomplete information \n- Request erasure of your data, subject to legal exceptions \n- Restrict or object to certain processing activities \n- Receive your data in a portable format for transfer to another service provider \n- Withdraw any consent you have given at any time without affecting the lawfulness of processing based on consent before its withdrawal \n- Lodge a complaint with a supervisory authority if you believe your rights have been infringed\n\nSecurity Measures \nWe implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our employees and service providers are required to respect the confidentiality of your information.\n\nChildren’s Privacy \nOur services are not intended for children under the age of 16. We do not knowingly collect personal data from individuals under this age. If aware of any such data having been collected, we will promptly delete it.\n\nUpdates to This Privacy Policy \nWe may update this privacy policy periodically to reflect changes in our practices, applicable laws, or regulatory requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.\n\nContact Information \nIf you have any questions, requests, or concerns regarding this privacy policy or the processing of your personal data, you can contact Sterling Auto Detailing Ltd at: \nSterling Auto Detailing Ltd \n56 Kingsford Avenue \nMillennium House, 2nd Floor \nBirmingham, West Midlands \nB15 2LQ \nUnited Kingdom \nPhone: +44 121 496 7843 \n\nWe are committed to addressing your privacy-related inquiries as promptly as possible.', 0.0014212, 'gpt-4.1-mini']